Jane's Story
Jane, founder of Personalised Gifts Shop, with her children - the inspiration behind it all.
Our story

A family-run business built on heartfelt gifting.

Back in 2010, Jane was searching for a gift that felt more personal than the usual off-the-shelf options. When nothing quite captured the moment, she decided to create it herself. That simple idea became Personalised Gifts Shop.

Today, we’re still family-run and still guided by the same belief: personalised gifts should feel thoughtful and beautifully made. What started as one idea has grown into a close-knit team, with many of our crafters and designers with us for years, and that experience shows in every detail.

From getting the design just right to ensuring every detail is spot on, we care about the little things. Because we know it’s not just a product, it’s a gift someone’s been looking forward to giving.

Over the years, we’ve helped millions of customers celebrate life’s moments, from birthdays and weddings to new arrivals and everything in between - with gifts made to be kept, not forgotten.

Whether it’s a smile, a surprise, or a tear (the good kind), those moments are why we do what we do. And when everything comes together perfectly, there’s nothing better than knowing you’ve absolutely nailed it.

"Creating smiles since 2010 with a family-run team, expert craftsmanship and gifts made to be treasured."

Family-run since 2010

Personalised gifts made with care.

What started as one search for a more meaningful gift has grown into a trusted family-run business serving over 2 million customers. At Personalised Gifts Shop, our long-serving team personalises gifts in-house with the care, experience and attention to detail that turn everyday orders into keepsakes worth keeping.

  • Over 2 million customers Trusted to help mark birthdays, weddings, new arrivals and every milestone in between.
  • Over 100k trusted customer reviews Independent feedback built on reliability, product quality and service people return for.
  • 97% loved our products and service A reputation shaped by careful craftsmanship, responsive support and fast delivery.
97% loved our products and service
"Ordered Friday morning, delivered Saturday. What a fantastic service when timing really matters."
Ami, from London
Featured and trusted by

Chosen by millions of customers and recognised by household names.

Alongside helping customers celebrate life’s special moments, we also create thoughtful branded gifts for leading organisations. Our work has been featured by and trusted by names including BBC, ITV, Manchester United, HelloFresh, Vodafone and British Gas.

  • Ramada
  • Marriott
  • British Gas
  • Manchester United
  • TSB Core
  • Lloyds Bank
  • Vodafone
  • Baylis Harding
More ways we help

The same trusted team supports personal gifting and business orders.

Whether you are buying one meaningful keepsake or organising gifts at scale, we aim to make the process simple, personal and reliable from start to finish.

Personal gifting

Shop meaningful gifts

Discover personalised gifts for birthdays, weddings, new babies, anniversaries and all the moments that deserve something more thoughtful.

Shop Gift Ideas
Business gifting

Corporate and wholesale support

Our dedicated team helps brands, teams and organisations create practical, thoughtful gifts with bespoke personalisation and fast turnaround.

Explore Business Gifts
Trusted reviews

Proof from real customers

Independent reviews and repeat customers continue to shape how we improve our products, service and delivery every single day.

Read Customer Reviews